Warranty's are a fact of doing business. It's plain and simple you work hard for your money and want the best bang for the buck! We get that! We strive very hard to take care of any problems that come up.
Plain and simple warranty:
Led strips..... lifetime of you owning that toy they were installed on. Warranty will be void if any failure is due to impact, high pressure wash techniques, breaking of PCB boards from trying to bend strips the hard way.
Controllers.... One year from date of purchase. Any controllers that have been opened, plugs or fuses cut off will be returned to you as it is now yours and no longer under warranty! We can not return damaged items to our manufacture to receive credit
This is an acceptable return item
This returned controller inspired this warranty page!